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Frequently asked questions
Important medical notification. This product is designed to complement the prescribed Asthma advice of your qualified medical advisor. You should continue to follow the advice and guidance of your qualified medical advisor when using this product. You should not alter your medication regime in any way.
Asthma sufferers can be highly sensitive to indoor air polutants, including dust, Dust-Mite allergen and/or Pet Dander allergen.
SleepAngel™ uses a nano-barrier system comprising a waterproof impermeable cover, safe weld non-sewn seams and an air-Filter which ventilates the pillow while blocking dust, germs and allergens* from getting inside.
Defect or breakage?
The barrier properties of this product will not function correctly if the Filter is broken or moved or if the pillow surface is breached or torn. Damaged products should be discarded. Defective products are covered under the terms of your warranty.
Please contact us at email@example.com regarding warranty claims.
Washing & cleaning?
We advise that you wipe the surface clean every time you change your pillow case, or once a month, whichever is most often.
SleepAngel™ is waterproof and stain resistant. Stains should be removed by wiping down with a damp cloth. For heavier staining wipe down with a damp cloth under running water from a tap or shower.
SleepAngel products should not be hand washed, machine washed or dry cleaned. Doing so, may damage the Filter.
SleepAngel™ products when unpacked, should be allowed to rest at room temperature for three hours to allow filling materials assume their shape after shipping.
SleepAngel™ should be used with a pillow case. We recommend that you wash your pillow case regularly (at least once a month or more) at a minimum temperature of 140 degrees Fahrenheit.
Using your new SleepAngel™ pillow
SleepAngel™ is designed to provide cool, comfortable support whether you sleep on your back or your side. We enable microscopic air vapor to pass through the PneumaPure Filter.
This causes the product to respond slowly to the pressure of your head. This “slow surrender” is unique to SleepAngel™, it proves that the product is working correctly. This can take a little time to get used to. We recommend that you allow one week to acclimate to your new SleepAngel™ pillow. You can choose to lie on either side of this product.
How does It work?
SleepAngel™ blocks the germs and allergens that can get inside regular bedding*. Asthma and allergy sufferers can be highly sensitive to allergens, including dust, Dust-Mite allergen and/or Pet Dander allergen . SleepAngel™ uses a nano-barrier system comprising a waterproof impermeable cover, safe weld non-sewn seams and an air-Filter which ventilates the pillow while blocking germs and allergens* from getting inside.
The interior of your pillow will remain as clean as the day it left our advanced-manufacturing facility and protect you for years to come.
The SleepAngel pillow uses a patented PneumaPure Filter Technology to block everything from contaminating your pillow.
The PneumaPure Filter prevents the passage of liquid and air borne pathogens to the interior of the pillow, whilst allowing the pillow to breathe. PneumaPure Filter Technology is a highly specialised nano-porous filter composite (i.e. composed of extremely small pores) that functions as an effective barrier to pathogens including bacteria, virus and fungus as well as to the ingress of liquid, while remaining highly air-permeable.
Using this advanced technology in the design and manufacture of pillows, mattresses and other cushioning devices, results in a hermetically sealed cushioning device that is a clinically proven barrier to pathogen ingress yet is well ventilated, breathable and comfortable.
PneumaPure Technology is proven to be 100% effective in preventing the ingress of pathogens. Tested pathogens include:
- C. difficile
- E. coli
- Pseudomonas aeruginosa
- Candida albicans
- Aspergillus niger
- Influenza Type A
- Adenovirus 5
- Coronavirus 229E (HcoV 229E)